FAQ

Where can I buy A80 Paris products?

We can’t wait to make our products more widely available and create a world of influencers amongst you, but for now, A80 Paris products are only available exclusively online at www.a80paris.com and through our carefully chosen online retail partners.

I have already placed an order, can I change it?

Yay, you’ve made your order and we hope you’ll fall in love with our products as much as we have.

As soon as your order has been received and you get your email confirming your A80 Paris products, we are unable to make any changes to either your items or order details.

If you wish to make any changes after the processing of your A80 Paris products, this must be done either through a return or an exchange. Please take a look at our returns policy for more detailed info. In case you want to add more unique A80 Paris items to your order, simply just place another order and follow the same procedure as you did the first time, and you will have all the desired items in your hands in no time.

What forms of payment do you accept?

We accept Visa, MasterCard, American Express and PayPal.

When will my order be delivered?

You’re probably waiting in anticipation for your new A80 Paris items to arrive, and we don’t blame you. No need to sit by the door waiting for the delivery guy to make an appearance, get dressed up and hit your favourite café with the girls – we’ll keep you posted.

For more detailed information about our estimated shipping times, please visit our Shipping and Returns page. And if you’re really super excited, keep your eye on the exact location of your order through our Check your Order Status page.

The tracking info says that my package was "delivered,” but I haven’t received it! What should I do?

We know you’re probably starting to freak out right about now if you haven’t received your package, but before you do, take a deep breath and check all the possible areas where your courier may have left it safely, such as the mailroom, corridor or back door. Some couriers even leave items with neighbours. Also, look around for any delivery card that may have been left. If you still can’t locate it, please email us at: cs@a80paris.com, and we’ll do everything we can to make sure your package arrives to you safely ASAP.

Do your product come with any warranty service?

Damn straight! We want you to keep enjoying your A80 Paris styling tools for many years to come, which is why we offer a 10-year warranty service on all styling tools.

For more detailed info, please check out our Warranty page.

Are your hair care products tested on animals?

No way! At A80 Anoufa Paris LTD we respect all living creatures and we can confidently and proudly say that absolutely none of our products are tested on animals.